GRIPS CUSTOMERS & RESEARCH PARTNERS
According to in-store data from Grips Intelligence, Reliance generated the vast majority of its revenue through acehardware.com, which accounted for 91.6% of total revenue share between January and May 2026, followed by lowes.com at 5.2% and Amazon at 3.2%. The brand's average product price during this period stood at $85.73, though pricing showed a notable downward trend with a 10.9% overall decrease observed from March to May 2026. Revenue also experienced a significant decline of 21.1% over the same three-month window, signaling potential softening demand or shifting competitive dynamics. Ace Hardware's dominance as Reliance's primary retail channel highlights a highly concentrated distribution strategy, with the remaining two tracked retailers collectively representing less than 9% of sales.
OVER TIME
Over the last three months, revenue on tracked channels has declined by 12% from Mar to May.
OVER TIME
Over the last three months, average selling price on tracked channels has decreased by 9% from Mar to May.
REVENUE SHARE
Revenue distribution across product categories for Reliance on Ace Hardware.
REVENUE SHARE
Revenue distribution across tracked channels for Reliance.
BY REVENUE
Reliance sells 7% online and 93% offline. Online runs through 2 channels; offline through 1. Online share has moved from 1% in Jan to 13% in May.
Online
7%
93%
Offline
Online channels
7%
Offline channels
93%
BY REVIEW COUNT
Across 79K ratings on 3 channels, Reliance averages 4.6★. Most reviews for the products are in the 4.6–4.8 range.
BRAND AVERAGE
4.6
/ 5
From 79K ratings
Products are bracketed by their average rating, so all of an individual product's reviews fall into one bracket. This isn't a per-star breakdown of individual reviews.
BY REVENUE
$149.99
Price
Revenue
$329.99
Price
Revenue
$89.99
Price
Revenue
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