GRIPS CUSTOMERS & RESEARCH PARTNERS
According to Grips Intelligence in-store data from January through August 2026, Microsoft (NASDAQ: MSFT) experienced significant headwinds with overall revenue declining 19.3% and average prices dropping 25.2% during the period. Amazon dominated the retail channel landscape with 48.2% revenue share, followed by Best Buy at 26.1% and Newegg at 25.4%, with average product prices settling at $280.86. The brand's product portfolio spanned premium configurations across multiple categories, with top offerings commanding prices ranging from approximately $1,150 to $2,760 across the tracked channels. Most recently, revenue fell another 17.6% month-over-month while average pricing decreased 11.5%, indicating continued downward momentum in the tracked retail environment.
OVER TIME
Over the last three months, revenue on tracked channels has declined by 27% from Jun to Aug.
OVER TIME
Over the last three months, average selling price on tracked channels has decreased by 34% from Jun to Aug.
REVENUE SHARE
Revenue distribution across product categories for Microsoft on Best Buy.
REVENUE SHARE
Revenue distribution across tracked channels for Microsoft.
BY REVENUE
Microsoft sells 73% online and 27% offline. Online runs through 2 channels; offline through 2. Online share has moved from 37% in Apr to 74% in Aug.
Online
73%
27%
Offline
Online channels
73%
Offline channels
27%
BY REVIEW COUNT
Across 1.74M ratings on 3 channels, Microsoft averages 4.6★. Most reviews for the products are in the 4.6–4.8 range.
BRAND AVERAGE
4.6
/ 5
From 1.74M ratings
Products are bracketed by their average rating, so all of an individual product's reviews fall into one bracket. This isn't a per-star breakdown of individual reviews.
BY REVENUE
$188.97
Price
$1.07M
Revenue
$1,044.13
Price
$881K
Revenue
$399.99
Price
$636K
Revenue
$399.99
Price
$610K
Revenue
$149.99
Price
Revenue
$329.99
Price
Revenue
$89.99
Price
Revenue
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